Welcome to www.TieTowel.co.uk, the website of Tie Towel
("Tie Towel"). The following are the rules or
Terms that govern the use of the Tie Towel Website. Tie
Towel reserves the right to change these Terms at any
time, effective immediately upon posting on the Tie
Towel Website. Please check this page of the Tie Towel
Website periodically. If you violate these Terms, Tie
Towel may terminate your use of the Tie Towel Website
and/or take appropriate legal action against you.
This web site is owned and operated by CHD Enterprise
Ltd who
are completely dedicated to your total satisfaction. If
you have any suggestions or comments or if you need to
contact us, please email us using the link on the
'Contact Us' page or use the details below.
Our Contact details:
Tie Towel
33 Princess Street, Manchester, M2 4EW
United Kingdom
Tel : +44 (0) 236 9700 Fax : +44 (0) 236 6622
"Tie Towel Direct On-line Order System" means the
ordering facility available on the Tie Towel Website.
"Tie Towel Website" means www.TieTowel.co.uk the website
of Tie Towel.
"Terms" means the terms of use that govern the use of
the Tie Towel Website.
2. Rights Granted and
Main Restrictions
2.1 The access and use of the Tie Towel Website
featuring these Terms constitutes the user's acceptance
of these Terms which take effect from the date from
which each user first uses the Tie Towel Website.
2.2 All rights, including copyright, in the content of
Tie Towel web pages are owned or controlled for these
purposes by Tie Towel. Users may download and print
copies of the material displayed on the Tie Towel
Website for personal use only; provided that each user
retains all copyright notices and other proprietary
notices contained on or in relation to the materials
included in that Tie Towel Website. Users may not print,
copy, reproduce, download, republish, broadcast,
transmit, display, modify or re-use the materials from a
Tie Towel Website for any other purpose, including in
particular any purpose which publicly re-sells or
re-uses the materials. Users may not deep-link to the
Tie Towel Website for any purpose, unless specifically
authorised to do so.
2.3 The trade marks, logos, names and images displayed
on the Tie Towel Website are the registered or
unregistered trade marks of Tie Towel and others.
Nothing in the Tie Towel Website should be taken as
conferring by implication, estoppel or otherwise any
licence or right to use any trade mark displayed on the
Tie Towel Website without the prior written approval of
Tie Towel or such third party as may own the relevant
trade mark, logo, name or images.
3. Disclaimer
3.1 The Tie Towel Website and the content, names, text
and images included on it are delivered on an 'AS IS'
and 'AS AVAILABLE' basis and Tie Towel does not promise
that the Tie Towel Website will be error free,
uninterrupted, nor that it will provide specific results
from use of the Tie Towel Website or any content, search
or link on it. While reasonable care has been taken in
the preparation of the Tie Towel Website to ensure that
the information contained on it is accurate, no warranty
express or implied, including any warranty or
representation of satisfactory quality or fitness for a
particular purpose, non-infringement of title, is given,
nor is any warranty or representation given that the
information and materials contained on the Tie Towel
Website are free from errors or inaccuracy. This does
not affect your statutory rights. For the avoidance of
doubt, this means that your statutory rights, which
include but are not limited to satisfactory quality and
fitness for a particular purpose as implied under the
Sale of Goods Act 1979 (as amended by the Sale and
Supply of Goods Act 1994) shall not be excluded in any
way.
3.2 To the fullest extent permitted by applicable laws,
no liability is accepted for any direct loss or damage
however resulting from the access to and use of the Tie
Towel Website and the information and materials
contained on it.
3.3 Tie Towel, its employees or agents, will not be
liable for:
3.3.1 any loss or damage resulting from breach by the
Customer of any term of the contract; or
3.3.2 any loss or damage however resulting from the
access to and the use of the Tie Towel website and the
information and materials contained in it unless such
loss or damage was a foreseeable consequence to both
parties when the contract was formed but, for the
avoidance of doubt, Tie Towel will not be liable or
responsible for indirect losses which happen as a side
effect of the main loss or damage and which are not
foreseeable by both Tie Towel and the Customer (such as
personal injury (so far as not caused by Tie Towel's
negligence), loss of profits or loss of opportunity).
3.4 Links contained in the Tie Towel Website may lead to
websites not under the control of Tie Towel and Tie
Towel is not responsible for the contents of any linked
site or any link contained in a linked site. Links
provided on the Tie Towel Website are provided to users
only as a convenience and the inclusion of any link does
not imply endorsement by Tie Towel of, and Tie Towel
accepts no liability whatsoever in respect of the
content of, any such linked site. Users link to any
linked sites at their own risk.
3.5 These do not affect your statutory rights.
4. Linking
4.1 Users shall not be entitled (nor shall they assist
others) to set up links from their own websites to the
Tie Towel Website (whether by hypertext linking,
deep-linking, framing, tagging or otherwise) without the
prior written consent of Tie Towel, which consent, Tie
Towel may at its absolute discretion, and without
providing a reason, grant or withhold.
5. Supply of Information
5.1 Although Tie Towel may from time to time monitor or
review discussions, chats, postings, transmissions,
bulletin boards and the like on its website, Tie Towel
is under no obligation to do so and assumes no
responsibility or liability arising from the content of
any such locations nor for any error, omission,
infringement, defamation, obscenity, or inaccuracy
contained in any information within such locations on
the Tie Towel Website. Users are prohibited from posting
or transmitting any unlawful, defamatory, obscene or
scandalous material or any material that constitutes or
encourages conduct that would be considered a criminal
offence, likely to give rise to criminal conviction
and/or civil liability, or otherwise violates any law.
Tie Towel will fully cooperate with any law enforcement
authorities or court order requesting or directing Tie
Towel to disclose the identity of anyone posting any
such information or materials on its website.
5.2 Tie Towel's web server may automatically recognise
the domain name, IP address and email address (where
possible) of users of its websites. Tie Towel may
collect the domain name and email address of visitors to
the Tie Towel Website, the email address of those who
post messages to its bulletin boards, the email
addresses of those who communicate with Tie Towel via
email, email addresses of those who make postings to Tie
Towel's chat areas, aggregate information on the pages
users access or visit and information volunteered by the
user, such as survey information and/or site
registrations.
5.3 The information collected by Tie Towel is used for
internal review, used to improve the content of its
website, used to customise the content and/or layout of
the Tie Towel Website for each individual user, used to
notify users about updates to the Tie Towel Websites,
used by Tie Towel to contact users for marketing
purposes and is not shared with other organisations for
commercial purposes. The information may also be used
for internal testing purposes.
5.4 Please refer to the Privacy Policy for further
details on how Tie Towel uses personal data transmitted
by a user to the Tie Towel Website.
6. Supply of Goods
6.1 Price Information.
The prices shown are only applicable to purchases made
via the Tie Towel Direct On-Line Order System and are
shown in GBP (Great British Pound). Prices in shops may
be higher or lower than shown. All prices are correct at
time of display online and will include vat where
appropriate. Post and packaging is in addition to the
prices shown. Post and packaging charges are based on
the weight and delivery location and are recalculated
for each line of the order. Delivery Charges are
available for display during the initial checkout phase
before any address details are entered and can be
calculated for the contents of your shopping cart by
selecting the appropriate country.
6.2 Reproduction of Colour.
Colour reproduction online is as accurate as
photographic and electronic processes will allow.
6.3 Liability.
The majority of card issuers either cover all the
charges that may result from unauthorised use of your
credit card, or may limit your liability to £50. Tie
Towel will take all reasonable care to keep the details
of your order and credit card information secure. Unless
it has been established that we have been negligent, Tie
Towel will not be liable for any losses you may suffer
as a result of unauthorised access by a third party to
the information transmitted by you when ordering
products from Tie Towel online.
6.4 Supply of Tie Towel Products.
Tie Towel must validate the credit card details you
submit to us before your order can be accepted.
All orders for products received by Tie Towel are
accepted subject to availability of such products.
Tie Towel accepts payment by Visa, Visa Debit,
Mastercard, Mastercard Debit, UK Maestro, International
Maestro, Solo, Electron and Paypal. Payment will be
debited from your account at the point of dispatch of
your purchase (except in the case of Paypal payments
where payment is taken at point of order). All credit
card holders are subject to validation checks and
authorisation by the card issuer. If the issuer of your
credit card refuses to authorise payment to us, we will
not be liable for any delay or non-delivery.
6.5 To order products from the Tie Towel Website you
must be at least 18 years of age.
6.6 International Orders.
All international orders may suffer from a delay in the
delivery for which Tie Towel shall not be liable.
6.7 Complaints.
We endeavour to respond to all complaints within 5
working days. Please contact customer services at Tie
Towel.
7. Revision of Terms and
Conditions
7.1 Tie Towel may at any time revise these Terms without
notice by posting changes on-line. Users are responsible
for reviewing all information posted on-line and the
continued use of the Tie Towel Website after changes are
posted constitute the user's acceptance of the modified
Terms.
7.2 These Terms do not affect your statutory rights.
8. Offline Conduct
Although Tie Towel cannot monitor the conduct of its
users off the Tie Towel Website, it should be noted by
users that it is a violation of these Terms to use any
information obtained from the Tie Towel Website to
harass, abuse or harm another person or, in order to
contact, advertise to, solicit or sell to any other user
without their prior explicit consent.
9. Access and
Interference
9.1 You agree that you will not use any automatic device
or manual process to monitor or copy pages from the Tie
Towel Website or the content contained thereon or for
any other unauthorised purpose without Tie Towel's prior
express written consent.
9.2 You agree that you will not use any device, software
or routine to interfere or attempt to interfere with the
proper working of the Tie Towel Website and that you
will not take any action that imposes an unreasonably or
disproportionately large load on the Tie Towel
infrastructure.
9.3 You further agree that you will not copy, reproduce,
alter, modify, create derivative works or publicly
display any content (except for your own personal use)
from the Tie Towel Website without the prior express
written consent of Tie Towel.
10. Indemnity
You agree to indemnify and hold Tie Towel, its officers,
agents and other connected persons and employees
harmless from any loss, liability, claim or demand made
by any third party due to or arising out of your use of
the Tie Towel Website, including also your use of the
Tie Towel Website to provide a link to another site or
to upload content or other information to the Tie Towel
Website.
11. Governing Law
If any dispute arises which involves the Tie Towel
Website, by using the Tie Towel Website, the user agrees
that the dispute will be governed by the laws of
Northern Ireland and submits to the exclusive
jurisdiction of the courts of Northern Ireland.
Making A Purchase
Making a purchase could not be easier. Just browse our
store, and add any items that you wish to buy into the
shopping cart. After you have finished your selection,
click on 'Checkout' and you will be asked for a few
details that we need to be able to complete the order.
We accept most card payments. If you are shopping from
outside the UK, place your order and your card company
will convert the transaction to your own currency.
We accept Visa, Visa Debit, MasterCard, MasterCard
Debit, UK Maestro, International Maestro, Solo, Electron
and PayPal. We do not charge for any item until it is
ready to ship. Backordered items are not charged until
they are shipped (Please note that if using PayPal
payment is taken immediately).
If you have made a mistake in your order and cannot
correct it in the shopping cart, contact us and we will
correct the mistake.
When confirmation of your order is received, this is to
indicate that we have received your order. It does not
indicate that a contract exists between us. We will
indicate acceptance of your order, and hence a contract
between us, when we send you an invoice. We have
included this term to protect us in the case that a
mistake has been made in pricing, we have inadvertently
under-priced goods, or we are no longer able to supply a
particular product for some reason. In the case of a
change of price, we will always contact you first to
ensure that the price is acceptable.
Shipping And Handling
We want to provide you with the best possible service
and to that end we only use a tracked delivery system.
We use Fastway couriers for the UK / Ireland , and
Aramex Express for the world.
Shipping Costs are based on the weight of goods
purchased but please be aware that orders may qualify
for free delivery based on order value.
Delivery Schedule
We deliver your order right away. We will normally send
your order to you in 1 - 2 business days. International
orders are generally received in 5 - 10 days.
You must inform us within two working days if the goods
are lost or damaged in transit so that we can make a
prompt claim against the delivery company and correct
the problem. Please quote your order number in all
correspondence.
You agree that proof of delivery supplied by our
delivery company is sufficient evidence to establish
that goods have been received.
Tax Charges
For orders made from the UK or the European Union, 17.5%
VAT is added. All other orders are VAT free.
Credit Card Security
Once you enter the area of the site where credit card
information has to be submitted you will be transferred
to a SECURE server. You will see https:// at the
beginning of the web address in your toolbar rather than
http:// signifying that the area is secure. You will
also see a padlock in the toolbar at the bottom of the
browser.
Contacting Us If
you need to reach us, please email us using the link on
the Contact Us page. We will endeavour to respond to all
email enquiries within one business day.
Privacy Policy
We at Tie Towel are committed to protecting your privacy
on-line. We believe it is important that you are able to
shop in complete confidence, in the knowledge that the
information you supply to us is kept secure at all
times. We will treat any personal information (which
means data from which you can be identified) that you
provide to us, or that we obtain from you, in accordance
with the provisions of the applicable data protection
legislation.
This privacy policy sets out the way we deal with
personal information and we would ask you to read it
carefully. We may be required to change it from time to
time so make sure that you are aware of the latest
version. Any amendments however will continue to reflect
the provisions of the applicable data protection
legislation.
Tie Towel Ltd do not disclose buyers' information to
third parties other than when order details are
processed as part of the order fulfilment. In this case,
the third party will not disclose any of the details to
any other third party. We do not sell, trade or rent
your personal information to others. We may provide
aggregate statistics about our customers, sales, traffic
patterns and related site information to reputable third
party vendors, but these statistics will include no
personal information.
Cookies are used on this shopping site to keep track of
the contents of your shopping cart, to store delivery
addresses if the address book is used and to store your
details if you select the 'Remember Me' Option. They are
also used after you have logged on as part of that
process. You can turn off cookies within your browser by
going to 'Tools | Internet Options | Privacy' (in
Internet Explorer) and selecting to block cookies. If
you turn off cookies, you will be unable to place orders
or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods
delivery purposes.
d. May be used for testing and development.
We use all reasonable endeavours to protect personal
information from loss, misuse or alteration, and have
appropriate security measures in place to assist us to
do so. Only authorised employees, who are under
appropriate confidentiality obligations, will have
access to your personal information. However, (where
applicable) you will be responsible for, and must take
all due care to protect, any user ID and password that
we have provided for your use on our website.
Returns Policy
We will refund or replace at no extra cost any products
damaged before or on delivery, if you notify us by
telephone or by email within 7 days of their receipt.
We will replace at no extra cost any products which have
been lost in transit if you notify us by telephone or by
email within 21 days of us receiving your order or the
delivery date of the products, whichever shall be the
later.
Your rights to return goods are protected under the EU
Distance Selling Directive.
You are entitled to cancel your order and return the
goods within 7 working days for a full refund, including
the cost of delivery. Do this by contacting us by email
or telephone and quoting the order number supplied to
you. Your refund will be paid within 30 days. You are
responsible for the cost and risk of loss or damage when
returning the goods, so you should take out enough
postal insurance to cover their value. This cancellation
policy does not affect your rights when we are at fault
- for example, if goods are faulty or mis-described.
These terms apply to your order. We may change our terms
and conditions at any time, so please do not assume that
the same terms will apply in the future.
None of these terms affect your legal rights and these
are not diminished in any way. If any term is held to be
invalid under any applicable statute or rule of law,
that term is automatically omitted from the terms to
minimum extent necessary to comply with the law and
without affecting the validity or enforceability of the
remainder.
